The small Version: In case you are trying to find a unique engagement ring or unique anniversary gift, Leibish & Co. has actually a robust inventory of top-quality, colorful, and conflict-free diamonds and gems. The family-run business has become running online since 1998 with an individual touch which includes won recurring business the world over. Leibish & Co. allows you to get free stones or even make use of its free of charge “Design a” device to take the ideal little bit of precious jewelry your. With many years of experience and good artistry under the strip, Leibish & Co. is found on the verge of broadening their inventory to watches and various other extras.
When Leibish Polnauer launched his first on-line diamond company in 1998, it got nearly an entire day to publish just one image and explanation to their website â but he was a visionary exactly who saw potential for the fledgling world of e-commerce. “When he sees the potential in a thought, he will try everything in the capacity to progress with it,” mentioned Benji Margolese, Director of Content advertising for Leibish & Co.
Leibish developed a successful, family-run operation with his wife and children helping in leadership jobs. They’ve grown a fruitful online business with practices found globally. Leibish & Co. is a leader in unique coloured diamonds and gemstones being hard to find someplace else. Its diamonds are also conflict-free, which will be a significant factor for many shoppers.
“men and women arrive at you since they find some thing just a little various, one thing a tad bit more unique than what everyone else features,” Benji said.
While Leibish & Co. offers high-quality standard diamonds, the organization focuses primarily on colorful, distinctive jewelry. When asked why business provides these types of a higher customer return rate, Benji quickly pinpoints the reason why.
“its a variety of outstanding products, fantastic solution, and jewellery created to your highest amounts of perfection,” the guy said. “The precious jewelry we make is certainly not your everyday, mass-produced brand of product. Each piece is tailor-made to completely suit the diamond or gem stone chosen by client.”
Children Affair With Personal Service
Leibish & Co. is actually a real household company, with Leibish’s nearest and dearest playing key functions during the business.
Leibish serves as creator and President of business, while his girlfriend, Rosi, will be the company’ occasions Manager. Their eldest daughter, Chavi, functions as the Lead Jewelry Designer â that is a massive obligation since custom jewellery makes up above 50per cent in the organization’s company, Benji mentioned.
Leibish’s eldest son, Yossi, will be the CEO of Leibish & Co. Another daughter, Shmulik, who is a graduate regarding the Gemological Institute of The united states, may be the fundamental Diamond Buyer when it comes down to company. “Shmulik is, really, among most gifted color diamond specialists in the,” Benji stated.
Leibish’s son Itzik may be the organizations COO and operates the New York workplace on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five young children, could be the businesses CFO.
“As one of the longtime members of the team, i will tell you that, though there is no relation, they start thinking about myself, and others, part of their family,” Benji stated. “We all bring our own knowledge into the company, but come together to regularly expand the business.”
Customers are additionally handled like family members at Leibish & Co., the spot where the company invests electricity into personal service and income. “If you have ever handled one specific agent, eg, that is the same individual could constantly handle, it doesn’t matter what you happen to be calling or composing in about,” Benji mentioned. “we do not have confidence in passing customers to various departments when they have a question or certain issue they would like to cope with.”
Customers result from throughout the World
Leibish features a few different types of consumers: there are people, who largely shop through the web page, retailers, and people inside the trade business, who usually look at the organizations main workplaces in ny, Israel, and Hong-Kong.
Many Leibish & Co.’s customers are from US. Its next preferred market is Canada, followed closely by great britain, Australia, Hong Kong, as well as the rest of European countries.
Clients at each and every phase of existence shop at Leibish & Co., though most are between the ages of 35 and 54, Benji said. Also, the firm garners roughly 300,000 web site visit their find local women websites every month â and keeps almost all of their customers coming back.
“along with a 70percent return client score, we remain one of the most well-known businesses in our market,” he stated.
Colorful Diamonds & Gemstones With a “Design Your Own” Option
Leibish & Co. stocks high-end jewellery, but additionally preserves inventory versatility, especially for web clients, Benji stated. The company sells numerous free expensive diamonds and important gems, but the key items are personalized jewellery projects.
“We hold big selection of multicolor diamond and gemstone precious jewelry, which includes associated with the rarest colors ever observed,” the guy said. “we’re acknowledged best by the bread-and-butter products â yellowish diamond and pink diamond wedding bands. However, we offer diamond jewelry of virtually every shade, and priceless gems â including sapphires, emeralds, and rubies. We sell precious jewelry constructed with colorless diamonds, as well, but the knowledge is within the realm of shade.”
For customers who’ve something in mind and want assist rendering it an actuality, Leibish & Co. offers a “Design a” jewelry tool, which Benji said is its top product.
“normally, when shopping for a particular piece, men and women frequently wish certain stones and placing types they have already dropped in deep love with,” the guy mentioned. The “Design your very own” device enables consumers to construct an item making use of the rock, establishing, and steel of their option.
“It allows these to bring their particular ambitions your â with the help of our expertise in workmanship,” Benji informed all of us.
Extras & New using the internet Tools in Store for Leibish & Co.
As it seems toward the near future, Leibish & Co. is slowly moving toward higher-ticket items and much more item diversity. The organization feels comfy branching over to new products due to the dedication and passion it relates to perfect the existing creations.
“There is talked about exposing lots of add-ons â particularly luxury watches, purses, plus pencils,” Benji said. “But we made a decision to wait until we initially perfected all of our major distinctive line of item, in fact it is diamond jewelry.”
Leibish & Co. is also searching for ways to carry on perfecting their well-known site, too. A good way it intentions to boost the on the web experience is through presenting augmented real life attributes, that’ll offer virtual customers more of an in-store experience.
As an organization using its sources in colorful diamonds and ecommerce, Leibish & Co. will continue to innovate in a traditional market which views modification while the exception to this rule, perhaps not the guideline.